Accessibility & Inclusion Statement
At Where I’m At, we are committed to creating a space that feels welcoming, accessible, and inclusive for current and future members.
We believe support, reflection, and meaningful community should be available to more people, not fewer, regardless of ability, background, identity, language, culture, or confidence with technology.
Where I’m At is a privacy-first, low-pressure, lived-experience education and peer-support space. We want participation to feel as clear, gentle, and workable as possible for people recovering from burnout and rebuilding life and work at their own pace.
Accessibility
Where I’m At is hosted on a third-party platform, which means we do not control every aspect of the platform’s technical accessibility.
Even so, we aim to make the community as accessible as we reasonably can within the tools available to us. We do this through clear structure, thoughtful content design, plain language where possible, and regular review of how the community is organised and experienced.
Where feasible, we aim to follow recognised accessibility good practice in how we design content, organise resources, and support navigation.
Website accessibility (this site)
This section applies to the Where I’m At website at www.whereimatcommunity.com.
The standard we aim for. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA for this website. Accessibility is an ongoing effort, and we test and improve the site over time rather than treating it as finished.
What we have done. Recent accessibility work on the site includes:
- Colour contrast meeting WCAG AA (at least 4.5:1 for normal text, and 3:1 for large text and interface elements)
- A “Skip to main content” link for people using a keyboard or screen reader
- A clear, logical heading structure on every page: one main heading, with no skipped levels
- Semantic HTML landmarks (navigation, main content, footer) and descriptive link and button labels
- Descriptive alternative text for meaningful images
- Text that reflows and stays readable on small screens, with a minimum body text size of 16px on mobile
- Self-hosted fonts and privacy-friendly, cookie-free analytics: there is no cookie banner to work around
- Respect for the “reduce motion” preference in your browser or operating system
Known limitations. We are aware of areas still to improve, including:
- Podcast episodes do not yet have full text transcripts. We are adding these, starting with the most recent episodes. In the meantime, if you would like a transcript of a specific episode, please ask and we will help.
- Some embedded content (for example YouTube videos) is provided by third parties and only loads if you choose to play it; we do not control its accessibility.
How to report a problem. If you find an accessibility barrier on this website, or need information in a different format, please email us at support@whereimatcommunity.com. Tell us the page and what happened, and we will do our best to help and to fix the issue.
Support for different access needs
If you use assistive technology, need an alternative format, or encounter a barrier while using the community, please contact us at support@whereimatcommunity.com.
We will make reasonable efforts, within our control, to reduce barriers or suggest workable alternatives. This may include, where possible:
- Providing written summaries or alternative formats
- Using clearer titles, labels, and structure across spaces and resources
- Sharing accessible links and organised resource pathways
- Offering guidance on how to navigate the community and find the most relevant spaces
- Adjusting how content is presented to reduce unnecessary overwhelm
Low-pressure participation
We recognise that burnout recovery, stress, and mental overload can affect concentration, memory, energy, processing speed, and capacity to engage.
Because of that, participation in this community is designed to be flexible. That means:
- Reading quietly is welcome
- Short posts are welcome
- Taking your time is welcome
- Stepping back and returning later is welcome
- Cameras off and chat-only participation are welcome in relevant live spaces
- One line counts
We encourage members to engage at a pace that feels safe, sustainable, and realistic for them.
Framework-aware design
The community is organised around the Where I’m At framework:
- RECOGNISE: understanding where you are more clearly
- RESET: rebuilding more gently
- REINVENT Worklife: exploring what comes next for work and life in a more sustainable way
We aim to structure spaces, resources, and conversations in a way that helps members find what feels most relevant without pressure to do everything at once.
Inclusive community
We welcome members of different backgrounds, identities, lived experiences, and abilities.
Discrimination, harassment, hate speech, exclusion, or degrading behaviour of any kind is not accepted here.
We are committed to building a respectful, stigma-aware, and emotionally safer environment where people can share lived experience, reflect honestly, and support one another with care.
Language and cultural inclusion
As the community grows, we want to keep improving accessibility across language, culture, and communication style. Where possible, we aim to:
- Use clear, plain-language communication
- Reduce jargon and unnecessary complexity
- Recognise that burnout, work, identity, and recovery are shaped by culture, class, language, and context
- Explore more inclusive resource and support options over time
Ongoing improvement
Accessibility and inclusion are ongoing commitments, not one-time tasks.
We may update community design, structure, resources, moderation practices, or guidance based on:
- Member feedback
- Observed barriers
- Changing needs
- Evolving platform capabilities
If you notice a barrier, have a suggestion, or need support accessing the space, please contact us at support@whereimatcommunity.com.
Thank you for helping us build a community that feels calmer, clearer, and more workable for more people, exactly where they are.